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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Haley Marchand

April 16, 2025

5  out of  5
rating by Haley Marchand
"Malinda has been amazing! Very easy to work with and fulfilled everything I needed to transfer over to State Farm!"
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Samantha Pernell

April 16, 2025

5  out of  5
rating by Samantha Pernell
"I've been with Brandi Mark's State Farm office for years and have always had the best experience. Malinda has been AMAZING helping get all my questions answers and making updates to my coverage. Customer service is exceptional. Highly recommend working with Malinda if you have insurance needs!"
We responded:
"Malinda is a more recent addition to our agency but comes to us with prior experience. She’s incredible with our customers and we know she will be so thankful that you took time to recognize her! Thank you for both your time and your business! "
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Drydock8

April 10, 2025

5  out of  5
rating by Drydock8
"Great customer service !!!"
We responded:
"Thank you for the five star review! "
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Jennifer McCray

April 9, 2025

5  out of  5
rating by Jennifer McCray
"Thank you Malinda for all your help, you’re awesome!"
We responded:
"Thank you for the 5 star review, Jennifer! We appreciate your business!"
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Angel Hohorst

April 3, 2025

5  out of  5
rating by Angel Hohorst
"Kat was amazing! She walked me through step by step and truly saved me money on my car insurance! Also after looking for life insurance for 3 years, she made it easy and I have a policy. Next step..bundling my home tomorrow with her. Thank you Miss Kat!!"
We responded:
"We love hearing this! Life insurance is the most important thing we do at the Brandi Mark State Farm agency. So happy to hear that you had a great experience and are now better protected. Welcome and thank you for choosing us! "
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Julie Jewell

March 21, 2025

5  out of  5
rating by Julie Jewell
"Sierra was very helpful getting me transferred to Kat who is always very helpful I have several policies with this location. Kat always gives such personal service with all of the policies I have added over the years. From home to car insurance."
We responded:
"Thank you, Julie for leaving a kind review of our team members! We are so happy to hear that you feel you are getting quality service! Thank you for being a customer of Brandi Mark State Farm! "
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james anderson

March 20, 2025

5  out of  5
rating by james anderson
"Awesome group, they have handled any questions or problems with professional and enthusiastic responses, thank you so much"
We responded:
"Thank you for the FIVE STAR review! We love our customers and being able to help when needed! "
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James Bailey

March 19, 2025

5  out of  5
rating by James Bailey
"The folks at State Farm have always been great to work with. They are very knowledgeable and professional in answering my questions and concerns. They continue to provide great rates for all my vehicles. Thanks you for your service."
We responded:
"Mr Bailey, thank you for staying with us as a loyal customer! As always, we appreciate your business and are so thankful that you took the time to leave this review! "
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Richard Poindexter

March 19, 2025

5  out of  5
rating by Richard Poindexter
"I always get great service"
We responded:
"Thank you Richard for the five star review! "
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Orlando Santiago

March 19, 2025

5  out of  5
rating by Orlando Santiago
"Kaylee was amazing and drove me through all of the process of switching from Geico to State Farm."
We responded:
"Welcome to State Farm, Orlando! Happy to hear that you received great service from Kaylee. We know you had a lot of options to choose from and are thankful that you picked us! "
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Kathy Grossmann

March 18, 2025

5  out of  5
rating by Kathy Grossmann
"You're in good hands with Brandi and her crew. Always there to help and lean a hand."
We responded:
"Thank you for the 5 star review, Kathy! We appreciate your business. "
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Regina Obst

March 18, 2025

5  out of  5
rating by Regina Obst
"Everyone at State farm are great. Very helpful and can answer any questions you might have."
We responded:
"Happy to help in any way that we can, Regina! Thank you for your review! "
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Brittany Young

March 14, 2025

5  out of  5
rating by Brittany Young
"Thank you Brandi for making this process easy and seamless. Brandi is also knowledgeable and can answer any questions that you have."
We responded:
"I am so happy to hear that you had a great experience with our office. Thank you for trusting us with your insurance needs!"
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Matt

March 12, 2025

5  out of  5
rating by Matt
"I have dealt with a number of people at this agency and every one has been extremely helpful. I have had many conversations about my policies and about additional products available to me. Every one does a great job explaining to me my options. I have mostly dealt with Rylan. He is very patient and thorough. Today, I had a minor concern, called, and Sierra was very helpful, very quick and clarified the issue. Very glad I called Brandi Mark for insurance."
We responded:
"Thank you for highlighting not only Rylan but also Sierra. We are so happy that we can provide you with the high level of service that you deserve as a customer! We appreciate your kind words and your business. Thank you, Matt! "
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Sarah

March 11, 2025

5  out of  5
rating by Sarah
"Sierra was amazing! she is helpful and answered all of my questions!"
We responded:
"Thank you for your review, Sarah! Sierra is such a bubbly addition to our team. We are all fortunate to be able to work with her. Thank you for choosing our agency for your needs! "
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Alison Carlson

March 10, 2025

5  out of  5
rating by Alison Carlson
"Great customer service. If you're considering a State Farm agent, we recommend Brandi Mark. Sierra Ruppel, who serves clients in the office is excellent!"
We responded:
"Thank you for feeling comfortable enough to refer us to others! Sierra does a great job assisting our customers and we are lucky that she chose to work with us. We appreciate your business, Alison! "
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Kelsey Ray

March 10, 2025

5  out of  5
rating by Kelsey Ray
"Sierra was super helpful and so sweet! She assisted me and helped me get where I needed to go. I appreciate that State Farm has actual representatives I can speak to, and every single one I’ve talked to is so nice!"
We responded:
"Thank you, Kelsey! Our goal is to always provide top notch service and that includes being available for our customers to talk to us when needed. We are thankful for your business and kind words! "
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Hannah addison

March 10, 2025

5  out of  5
rating by Hannah addison
"Love this branch very much, the staff is always friendly and helpful, they never rush me and are understanding. Sierra was kind and patient with me, explaining any changes in a thorough way, thank you!"
We responded:
"Thank you for the review, Hannah! Sierra is such a genuinely kind person and she’s a perfect match as the first point of contact that most of our customers have. We appreciate you choosing our agency for your insurance needs. We know there are a lot of options out there! Thank you!"
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Megan Waldheim

March 8, 2025

5  out of  5
rating by Megan Waldheim
"Brandi was amazing!!!! Super helpful and professional"
We responded:
"Thank you for the kind words, Megan! "
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Ronald Derrico

March 7, 2025

5  out of  5
rating by Ronald Derrico
"Sierra is the best."
We responded:
"We agree! Thank you for the review! "
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Rick Bohler

March 7, 2025

5  out of  5
rating by Rick Bohler
"I've been with Brandi Mark State Farm for years, and I couldn't be happier with their service! The entire team is incredible, always professional, friendly, and quick to respond to any question or concern. No matter what I need, they are consistently reliable and go above and beyond to help. Today, I had a particularly great experience with Sierra Ruppel, whose outstanding customer service reminded me just how fortunate I am to have this team on my side. Sierra was helpful, knowledgeable, and made everything easy. If you're looking for an insurance team that truly cares about their clients, Brandi Mark State Farm is the best choice. Highly recommend!"
We responded:
"What a phenomenal review, Rick! Thank you! We love having you as a customer and appreciate you sticking with us over the years. Thank you for taking the time to write this! "
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Dawayne Bacon

March 4, 2025

5  out of  5
rating by Dawayne Bacon
"I just completed getting auto insurance with State Farm through Malinda Lewis, and I highly recommend this location if you're looking to save on auto insurance. If you want exceptional customer service, ask for Malinda! Her service is truly second to none. She’s available from 8 AM to 4:30 PM, except for her lunch break from 12 PM to 1 PM. I really appreciated the time she took to assist me and the outstanding service she provided. Malinda’s dedication to her customers is evident, and she’s always ready to help with any needs. This has been the best insurance experience I’ve ever had. Thank you, Malinda!!!"
We responded:
"WOW! “Best insurance experience I’ve ever had”. What a glowing review for Malinda! Dawayne, thank you for taking time out of your day to highlight Malinda! We think she’s amazing and are so glad to hear that you do to! Thank you for your business! "
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Jose Turner

February 20, 2025

5  out of  5
rating by Jose Turner
"Katherynne was absolutely amazing to work with. Definitely recommend her for any life insurance needs!"
We responded:
"Thank you Jose! Life insurance is so important at our agency. We are happy to hear that you had a pleasant experience discussing this with Kat! Lots of options out there, thank you for choosing us! "
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randy chesak

February 20, 2025

5  out of  5
rating by randy chesak
"Sierra was a great help on the phone!"
We responded:
"Hey Randy!!! Being a long time customer, thank you so much for taking time to recognize a newer team members efforts. We are so thankful that you’ve been with us for your insurance needs and appreciate this review! - Brandi "
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Baby Girl

February 18, 2025

5  out of  5
rating by Baby Girl
"I love this State Farm location. Kari is the best and the staff is excellent also. I always feel like family when I'm there. Thank you Kari for all you do for me. Muck LOVE Monica S"
We responded:
"We appreciate you allowing us to service your insurance needs. Kari works hard to help keep our office running smoothly so we are thankful for you noticing and highlighting her efforts! Thank you for your review and your business! "