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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jose R. Ruiz

August 20, 2026

5  out of  5
rating by Jose R. Ruiz
"My wife and I met with Rylan to do a review of our insurance policies. He was extremely helpful and thorough, providing clarity to our coverage and risk exposure. It had been several years since we did an in depth analysis. Rylan will be providing quotes to fill the gaps that will give us added peace of mind."
We responded:
"Thank you for your kind review, Jose! Sierra is a very important part of our customer care team and we are thankful to have her!

Thank you for your business!

Brandi & Team "
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Shannon Hunter

August 19, 2026

5  out of  5
rating by Shannon Hunter
"Sierra is amazing, super helpful. She went above and beyond. Answered all my questions. Highly recommend!!"
We responded:
"Shannon, THANK YOU for your business and THANK YOU for your kind words about Kaylee! She’s been a phenomenal addition to our team over the past year! I am happy to hear that you had such a great experience. We appreciate you! We"
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Tony Robinson

August 19, 2026

5  out of  5
rating by Tony Robinson
"Talk about "touching tables" the customer service level with Brandi is amazing. When I see STATEFARM on the caller ID I get get nervous feeling however its always pleasant to hear good news. I love how she ALWAYS checks in with us to answer any concerns or future problems. Keep up the great work."
We responded:
"Thank you, Tony!! We are delighted to hear that you enjoy your interactions with our office and appreciate the five star review! "
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Jesse Nolan

August 17, 2026

5  out of  5
rating by Jesse Nolan
"I’ve bought auto and home owners insurance with Brandi Mark State Farm for many years. I’m always impressed by their customer service. Everyone who works there is helpful, knowledgeable, and fun to talk to. All claims have been honored quickly and to my satisfaction."
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Keno Bournes

August 17, 2026

5  out of  5
rating by Keno Bournes
"Very helpful, Patient, nice and understanding."
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Landon San Pedro

August 14, 2026

5  out of  5
rating by Landon San Pedro
"Absolutely outstanding experience with Rylan. I honestly don’t know if I could recommend Rylan highly enough. He has helped me with my business insurance, health insurance, renters insurance, and even found me a better rate on my car insurance while improving my coverage. But what makes Rylan stand out has absolutely nothing to do with insurance. Every time Rylan calls me, the first thing he asks about isn’t a policy or a payment, it’s something personal. He genuinely checks in on how I’m doing, how life is going, and how my business is progressing. And what means the most to me is that when we talk again, he remembers exactly where we left off. I never feel like I’m having another conversation with an insurance agent. I feel like I’m catching up with a friend. Rylan has gone out of his way to root for me and my business. He celebrates my progress, checks up on me, gives me encouragement, and makes it clear that he actually wants to see me succeed. That kind of care is incredibly rare, especially in an industry where conversations can easily become transactional. I also have so much respect for the way Rylan approaches his career. Most importantly, his care is genuine. It doesn’t feel scripted, forced, or like part of a sales process, and that has made all the difference in my experience. If you’re looking for someone who will actually give the effort to know you, look out for you, find you the best options, and genuinely care about your success, I couldn’t recommend Rylan more. He has earned every bit of this 5-star review."
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Stan Chafin

August 13, 2026

5  out of  5
rating by Stan Chafin
"I had the experience that I was looking for and more from a representative at Brandi Mart State Farm when I talk with the representative kat In reference to my Motorcycle as she was very courteous and efficient."
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Florida Mom

August 12, 2026

5  out of  5
rating by Florida Mom
"Just purchased a new vehicle and needed to arrange new insurance. Talked to Sierra by phone and she was able to simplify a complicated situation for me. The staff at this office have always been a pleasure to work with and I felt the same way today. I would highly recommend this agent and her staff. Thanks Sierra!"
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Carl Gauthier

August 8, 2026

5  out of  5
rating by Carl Gauthier
"Very happy with this particular agency, very up front and informative."
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knotts family

August 6, 2026

5  out of  5
rating by knotts family
"It was great speaking with Ryland and having him answer all questions on best options for for our auto insurance policy."
We responded:
"Thank you for trusting us with your insurance policy! We appreciate your business. Rylan and our team are always happy to help! "
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Beth Satterfield

August 5, 2026

5  out of  5
rating by Beth Satterfield
"Sierra was extremely professional and personable. She remembered all details we spoke about and followed up with calls to assist.
Also spoke to Kari, and she was extremely patient and went over everything to ensure I had all the information needed."
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Lindsay Baldwin

August 5, 2026

5  out of  5
rating by Lindsay Baldwin
"I’m so impressed with this office! I worked closely with Rylan, Carrie, and Sierra as we quoted and opened our new policies, and the entire experience was exceptional. They were warm, welcoming, thorough, and incredibly patient, taking the time to answer all of our questions. Best of all, they saved us a significant amount of money on our policies. We truly appreciate their outstanding service and look forward to working with them for years to come. Highly recommend!"
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Donna Wingo

August 5, 2026

5  out of  5
rating by Donna Wingo
"Brandi Mark and her team are absolutely incredible. They always are able to answer my questions, help me with my policies and go above and beyond assisting me with whatever I need at the time. I know I can count on them every single time I need them. Today Sierra assisted me and she was very patient, knowledgeable, and efficient. I am so fortunate to have such a professional team on my side."
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Kat “Kat” Taylor

August 5, 2026

5  out of  5
rating by Kat “Kat” Taylor
"I worked with Katherynne and she was great! Highly recommend!"
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Carol Sanford

July 31, 2026

5  out of  5
rating by Carol Sanford
"Had a phone meeting with Sierra this morning. She was a pleasure to speak with and handled my business effortlessly. Brandi’s office is always so efficient. Best to do business with."
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Nancy Viafora

July 29, 2026

5  out of  5
rating by Nancy Viafora
"It was great meeting with Kari today and doing a full review of my various State Farm insurance policies with her in person. She is a caring, pleasant, professional person and was able to answer all of my questions. This is a responsibility with which I never had a great deal of experience, so I truly appreciate her patience and the clarity I gained on such important financial matters."
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Geeta Wasudev

July 28, 2026

5  out of  5
rating by Geeta Wasudev
"Kari was v helpful. Went in details about our coverage . Took her time to explain everything and answered all the questions. We are happy with our association with Kari and her team."
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Kaylee Tackman

July 22, 2026

5  out of  5
rating by Kaylee Tackman
"Sierra Mark is the best! She was so knowledgeable, patient, and personable. I never once felt pressured or rushed to make a decision. She is saving us so much money on insurance and I have the exact coverage that I wanted. This was such a good experience and I’m so glad that she helped me through the whole process. What a gem!"
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Lee Richard

July 22, 2026

5  out of  5
rating by Lee Richard
"State Farm and Brandi M, et al, have been great to work with across many years!"
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Gayle Gallagher

July 16, 2026

5  out of  5
rating by Gayle Gallagher
"Sierra was very patient and knowledgeable!"
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Brian Harman

July 15, 2026

5  out of  5
rating by Brian Harman
"Kat was outstanding. I dropped in without an appointment to discuss all of my current insurance. Kat took all the time we needed to make sure I had the proper coverages to fit my current needs. She explained everything in detail and took care of each coverage that I needed. Thank you very much!"
We responded:
"Brian, thank you so much for your wonderful review and for trusting our team with your insurance needs! We’re so glad you stopped by and had the opportunity to work with Kat. She truly enjoys taking the time to help customers understand their coverage and make sure they have the protection that fits their needs.

We sincerely appreciate your business and are grateful to have you as part of our agency family. Welcome, and please don’t hesitate to reach out if there’s ever anything we can do for you. We’re always here to help!

- Brandi Mark, Agent "
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Allen Burkall

July 8, 2026

5  out of  5
rating by Allen Burkall
"Excelleny customer service! Great response times."
We responded:
"Thank you for the five star review, Allen! We appreciate your business and kind words!"
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Brittany and David Drumm

June 30, 2026

5  out of  5
rating by Brittany and David Drumm
"Brandi has been wonderful to work with. Always on top of any changes needed and so polite in communications."
We responded:
"I’m always here to help and am so thankful that you choose my agency for your insurance needs! Thank you! "
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Logan Doan

June 26, 2026

5  out of  5
rating by Logan Doan
"Kat with Brandi Marks StateFarm is exceptional! She was proactive and reached out when she noticed I could save significantly on my auto insurance rates. With just a quick phone call, she was able to set me up with a policy that has more coverage than my previous insurer, while also saving $70 a month. I can’t recommend Kat enough!"
We responded:
"Excellent! Logan - thank you for giving us a chance to assist you with your auto insurance! We love hearing that we are providing more protection and saving money on top of that is a bonus! We are so lucky to have Kat on our team and appreciate you recognizing her! "
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Jennifer Proctor

June 25, 2026

5  out of  5
rating by Jennifer Proctor
"Sierra was very helpful answering all my questions and was very polite"
We responded:
"Thank you, Jennifer! Sierra adds lots of smiles and kindness to our team every day. Thank you for your review and for your business! "