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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Timothy Lamprecht

Timothy Lamprecht

February 5, 2026

5  out of  5
rating by Timothy Lamprecht
"Malinda Lewis with State Farm was extremely helpful, thorough and a pleasure to work with! She was able to get me a very good price for better coverage than I had before, I would highly recommend her!"
We responded:
"Thank you so much for your kind words and recommendation!

We’re thrilled to hear that Malinda provided such helpful, thorough service and was able to improve your coverage while finding you a great value. Our goal is always to make sure our clients feel confident, protected, and well taken care of, and it means a lot to know we delivered that experience for you.

We truly appreciate your trust in our State Farm team and look forward to being here for all your insurance needs!"
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Zachary Jackson

January 15, 2026

5  out of  5
rating by Zachary Jackson
"Great coverages at an affordable price! Made the switch from Esurance and saved over 50 bucks a month even adding car rental and home renters insurance. Cost barely went up with their bundling discounts. Kat is great help and made sure I got the coverages I needed and did not try and oversell anything. Would highly recommend!"
We responded:
"Welcome to State Farm Zachary! We are so happy that you made the switch. Thank you for taking an extra moment to leave such a positive review for Sydney and our agency!"
Profile photo of G. S.

G. S.

January 15, 2026

5  out of  5
rating by G. S.
"Did a great job sharing our options, answering questions, and educating us on the benefits of different insurance options. Very customer friendly and highly recommend."
We responded:
"G.S. Thank you for this review. We believe it’s highly important that our customers understand their insurance policies whether that’s auto insurance,
life insurance or homeowners insurance. Education is so valuable to ensure that you understand what you’re paying for. Thank you for choosing our agency for your insurance needs! "
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Martin Blue

January 7, 2026

5  out of  5
rating by Martin Blue
"I just had my annual insurance review with Kat Eaton representing the Mark Insurance Agency. Kat was professional and courteous. Working with this Agency, I am confident that my insurance needs are being met."
We responded:
"Annual Insurance reviews are so important to make sure we are keeping up with any potential changes in your life. Thank you for taking the time to meet with us and for being our customer! "
Profile photo of Vicki Nittinger

Vicki Nittinger

November 24, 2025

5  out of  5
rating by Vicki Nittinger
"Kat was AMAZING and got me better auto coverage for a LOT less money! CALL HER FOR A QUOTE!"
We responded:
"We love this!!! Saving money AND getting good service is a WIN. Thank you for taking time to leave a review and thank you for choosing us! "
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James Haynes

November 24, 2025

5  out of  5
rating by James Haynes
"Katt's most helpful and knowledgeable !!!!!"
We responded:
"She’s incredible and we’re so lucky to have her. Thank you for the KUDOS to Kat! "
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Bob

November 24, 2025

5  out of  5
rating by Bob
"Kat at state farm was very helpful glad she help me out I would recommend her to others 10/10 customer service"
We responded:
"Thank you for this kind review, Bob! She works so hard to help out customers and we love the positive feedback!"
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Keshawn Holland

November 17, 2025

5  out of  5
rating by Keshawn Holland
"Kat is amazing, she’s so sweet and very understanding and she strives to do the upmost that she can to help you with your insurance needs! I would definitely recommend speaking with her as she really cares!"
We responded:
"Thank you for your review, Keshawn! We are so incredibly thankful that you trust us for your insurance needs. "
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Promyse Bolling

November 14, 2025

5  out of  5
rating by Promyse Bolling
"Kathrynne was the sweetest Insurance Agent I’ve spoken to by far! She gave me such a warm welcome and offered words of encouragement. I can tell she genuinely cares for her customers.🥰🥰
- Promyse"
We responded:
"Thank you, Promyse. Kat genuinely does care about our customers. She brings the sunshine to the office and we are all so thankful that she’s part of our team! Thank you for leaving her a positive review and for choosing our agency! "
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Tracy Ephrem

October 29, 2025

5  out of  5
rating by Tracy Ephrem
"Malinda was amazing to work with! Answered all my questions, for me the help I needed...and she was funny! Great job all around in this office!"
We responded:
"“She was funny”, thank you Tracy! She definitely keeps us laughing at the office and adds a lot of fun to our team. I’m happy to hear that you had a great experience! We genuinely appreciate your business. ✨ "
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Signy Moreland

October 29, 2025

5  out of  5
rating by Signy Moreland
"Kat Is so professional and extremely helpful! Request her for all of your insurance needs!"
We responded:
"Love this review, Signy! Thank you for choosing my agency. We’re thrilled to hear that Kat provided such great service. She truly cares about helping our customers find the right coverage for their needs."
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John Whitney

October 21, 2025

5  out of  5
rating by John Whitney
"Kat was awesome getting me a policy keep up the good work"
We responded:
"John, THANK YOU! Both for this review and for choosing us!"
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David Schneider

October 9, 2025

5  out of  5
rating by David Schneider
"We have our home and 5 cars insured with Brandi and her team. I can always count on Kat to make my insurance transactions as smooth as possible. Super friendly and knowledgeable about State Farm’s offerings. Thanks again Brandi and team."
We responded:
"Thank you for your kind words, David! We hope to always provide this level of service and are so thankful that you trust us for your insurance needs! "
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Jayleen Williams

October 9, 2025

3  out of  5
rating by Jayleen Williams
"Please stop calling me"
We responded:
"

Jayleen,

Upon looking in our system, we do not show your name. Please call our office at 904.551.1643 so that we can take care of this for you. Thank you!

Jayleen,

We will review our system and look for your profile to add you to the do not call list. Our goal is to do business with people who want to do business with us so we apologize for reaching out if you are not interested in our services. We appreciate your review. Thank you!"
Profile photo of Ed Mattocks

Ed Mattocks

October 1, 2025

5  out of  5
rating by Ed Mattocks
"Just spoke with Megan about my account. She is a fresh breeze blowing in comparison to my last agent....whew!"
We responded:
"Thank you for taking the time to highlight Megan! She is a delight to work with. We appreciate this review and your business! "
Profile photo of Doug Van Der Mallie

Doug Van Der Mallie

July 29, 2025

5  out of  5
rating by Doug Van Der Mallie
"Everyone in the office was very professional and took care of my needs in a timely fashion. I was very pleased with my visit."
We responded:
"Thanks Doug! We appreciate the kind words and are glad we could make your visit enjoyable! "
Profile photo of jessica Kelly

jessica Kelly

July 21, 2025

5  out of  5
rating by jessica Kelly
"First spoke with Carrie then got my insurance plan finalized today with Megan. Both were super professional and friendly, answered any questions I had. Thank you !"
We responded:
"Thank you for the review, Jessica! Kari and Megan have both been with State Farm for many years and add tons of experience to our agency. We are fortunate to have this dynamic duo! Thank you for your review. We appreciate your business! "
Profile photo of Beth Holley

Beth Holley

July 18, 2025

5  out of  5
rating by Beth Holley
"I have been with State Farm for years. The staff at Brandy Mark is helpful and pleasant. I recently spoke with Sierra and she was wonderful. I highly recommend them."
We responded:
"Thank you, Beth! We’re so grateful for your loyalty and kind recommendation. It’s wonderful to hear Sierra provided such a great experience—we’re lucky to have her on our team!"
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Bill

July 17, 2025

5  out of  5
rating by Bill
"What a great phone call. The Rep that answered my phone call was Sierra. She got all my info so fast it was almost as if she knew I was going to call. She was very professional and pleasant. She took care of my problem quickly. I highly recommend Brandy Marks Insurance, all their reps are great. If you happen to get Sierra, you got the best.
Bill Fodor"
We responded:
"Thank you so much, Bill! We’re thrilled to hear Sierra took such great care of you. Your kind words mean a lot to our team, and we’re grateful for your recommendation and support!"
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Eric Crowley

July 7, 2025

5  out of  5
rating by Eric Crowley
"Megan was so helpful and patient through the transition of policies for multiple vehicles as well as homeowners insurance. She was able to save us almost $400 per year! I will never leave Brando Marks State Farm as long as we continue to have such excellent service!!! Kudos and thank you all so much.
Eric Crowley"
We responded:
"Welcome to State Farm, Eric! Thank you for making the switch. We are happy to hear that you are pleased with your experience and look forward to working with you further! Referrals and Google reviews help us grow and are appreciated so much. Thank you! "
Profile photo of Luis Gonzalez

Luis Gonzalez

June 27, 2025

5  out of  5
rating by Luis Gonzalez
"I had a great experience with State Farm thanks to Sierra! She was extremely helpful, patient, and kind while assisting me with making a payment. The process was super quick and easy because of her. It’s always refreshing to speak with someone so professional and friendly. Thank you, Sierra, for your excellent customer service"
We responded:
"Thank you for your kind review of Sierra! She works hard to provide excellent service to our customers and we are thankful to have her as part of our team. We appreciate your business, Mr. Gonzalez! "
Profile photo of Tony Campbell

Tony Campbell

June 6, 2025

5  out of  5
rating by Tony Campbell
"Brandi is awesome. She reached out to us to make sure she answered any questions or concerns that we had. Glad we made the switch from Geico."
We responded:
"We are so excited to have you join our agency! Thank you for the kind words. "
Profile photo of Mia Zamora

Mia Zamora

June 1, 2025

5  out of  5
rating by Mia Zamora
"Kaylee was so patient, informative, and kind while we were switching our insurance between states! Thank you!"
We responded:
"Welcome to our office, Mia! We hope you love it in Florida. Thank you for your business and for highlighting Kaylee! "
Profile photo of Heather West

Heather West

May 31, 2025

5  out of  5
rating by Heather West
"We recently switched to using Brandi and her team. They’ve been great to work with. Super friendly and helpful. They were able to get us better rates on our car insurance with two teen drivers."
We responded:
"Heather, we are so thankful you trusted us and made the switch! We know that you have tons of options out there and feel honored to be your insurance provider! "
Profile photo of Brian Peeples

Brian Peeples

May 31, 2025

5  out of  5
rating by Brian Peeples
"Great customer service!"
We responded:
"Thank you, Brian!! We appreciate your business! "