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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nancy Viafora

July 29, 2026

5  out of  5
rating by Nancy Viafora
"It was great meeting with Kari today and doing a full review of my various State Farm insurance policies with her in person. She is a caring, pleasant, professional person and was able to answer all of my questions. This is a responsibility with which I never had a great deal of experience, so I truly appreciate her patience and the clarity I gained on such important financial matters."
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Geeta Wasudev

July 28, 2026

5  out of  5
rating by Geeta Wasudev
"Kari was v helpful. Went in details about our coverage . Took her time to explain everything and answered all the questions. We are happy with our association with Kari and her team."
We responded:
"Greta,

Thank you for taking the time to highlight Kari. She does a great job taking care of our customers and we are thankful that she is on our team. We appreciate your review!

- Brandi Mark, Agent "
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Kaylee Tackman

July 22, 2026

5  out of  5
rating by Kaylee Tackman
"Sierra Mark is the best! She was so knowledgeable, patient, and personable. I never once felt pressured or rushed to make a decision. She is saving us so much money on insurance and I have the exact coverage that I wanted. This was such a good experience and I’m so glad that she helped me through the whole process. What a gem!"
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Lee Richard

July 22, 2026

5  out of  5
rating by Lee Richard
"State Farm and Brandi M, et al, have been great to work with across many years!"
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Gayle Gallagher

July 16, 2026

5  out of  5
rating by Gayle Gallagher
"Sierra was very patient and knowledgeable!"
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Brian Harman

July 15, 2026

5  out of  5
rating by Brian Harman
"Kat was outstanding. I dropped in without an appointment to discuss all of my current insurance. Kat took all the time we needed to make sure I had the proper coverages to fit my current needs. She explained everything in detail and took care of each coverage that I needed. Thank you very much!"
We responded:
"Brian, thank you so much for your wonderful review and for trusting our team with your insurance needs! We’re so glad you stopped by and had the opportunity to work with Kat. She truly enjoys taking the time to help customers understand their coverage and make sure they have the protection that fits their needs.

We sincerely appreciate your business and are grateful to have you as part of our agency family. Welcome, and please don’t hesitate to reach out if there’s ever anything we can do for you. We’re always here to help!

- Brandi Mark, Agent "
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Allen Burkall

July 8, 2026

5  out of  5
rating by Allen Burkall
"Excelleny customer service! Great response times."
We responded:
"Thank you for the five star review, Allen! We appreciate your business and kind words!"
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Brittany and David Drumm

June 30, 2026

5  out of  5
rating by Brittany and David Drumm
"Brandi has been wonderful to work with. Always on top of any changes needed and so polite in communications."
We responded:
"I’m always here to help and am so thankful that you choose my agency for your insurance needs! Thank you! "
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Logan Doan

June 26, 2026

5  out of  5
rating by Logan Doan
"Kat with Brandi Marks StateFarm is exceptional! She was proactive and reached out when she noticed I could save significantly on my auto insurance rates. With just a quick phone call, she was able to set me up with a policy that has more coverage than my previous insurer, while also saving $70 a month. I can’t recommend Kat enough!"
We responded:
"Excellent! Logan - thank you for giving us a chance to assist you with your auto insurance! We love hearing that we are providing more protection and saving money on top of that is a bonus! We are so lucky to have Kat on our team and appreciate you recognizing her! "
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Jennifer Proctor

June 25, 2026

5  out of  5
rating by Jennifer Proctor
"Sierra was very helpful answering all my questions and was very polite"
We responded:
"Thank you, Jennifer! Sierra adds lots of smiles and kindness to our team every day. Thank you for your review and for your business! "
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Kimberly Holmes

June 16, 2026

5  out of  5
rating by Kimberly Holmes
"Sierra Mark was very helpful, & answered all of my questions thoroughly. I definitely recommend her, & also State Farm for all of your insurance coverage needs."
We responded:
"Thank you for your five star review, Kimberly! We are so thankful that you took the time to acknowledge Sierra. THANK YOU for choosing US! "
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Brooke Guard

June 11, 2026

5  out of  5
rating by Brooke Guard
"Cierra was very helpful in adjusting my car insurnace and informing me on my policy. I Could not recommend Brandi Mark's team more. They have been very helpful and kind."
We responded:
"Hi Brooke! Thank you so much for your kind words. We are glad that we could assist you and your spouse. We appreciate your business and you making it a point to highlight your experience with Kat! "
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Vickie Lamm

June 11, 2026

5  out of  5
rating by Vickie Lamm
"Excellent 👍👍 Outstanding customer service!!"
We responded:
"Thank you so much, Vickie! 😊 Providing an outstanding experience for our customers is always our goal, and your kind words truly mean a lot to our team. We appreciate your support and look forward to helping you again in the future!"
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Angelica Rios

June 10, 2026

5  out of  5
rating by Angelica Rios
"Having to switch insurances was tough and confusing, but Kat was super helpful in walking me through every step! She’s the absolute best! If you want someone who will listen to what you need and go through every channel she can to get you the best deal, call Kat!! 🤗"
We responded:
"Thank you so much for your kind words! We’re so glad Kat was able to make the insurance transition a little easier and less overwhelming. She truly cares about taking the time to listen, understand each customer’s needs, and explore every available option. We appreciate your trust in our team and are grateful you chose us to help with your insurance needs. Thank you for sharing your experience!"
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David Allen

June 8, 2026

5  out of  5
rating by David Allen
"Kat Eaton has taken excellent care of my insurance needs. The entire team is very professional, thorough and friendly. The level of customer service they offer is top tear, I would highly recommend them."
We responded:
"David, thank you so much for your review! It means a lot to hear that Kat and our team have provided the level of service you deserve. We work hard to make insurance simple and to ensure our customers feel supported every step of the way. We appreciate your trust and your recommendation. Thank you for choosing us!"
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Ryan Miller

June 2, 2026

5  out of  5
rating by Ryan Miller
"Sierra M. was very helpful and assisted with all the questions I have, definitely suggest this location they’ll always help quickly."
We responded:
"Thank you so much for this review, Ryan! Sierra is always happy to help and we are thankful to read that you had such a positive interaction with her! "
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Ed Banker

May 27, 2026

5  out of  5
rating by Ed Banker
"I contacted State Farm originally. I asked them to call me back on a specific date and they followed up in a timely manner. Rylan was very professional, answered all of my questions and even anticipated one of them. After I signed up with State Farm for both renter's and auto insurance, I called my previous insurer. They then offered me a monthly that was less than the State Farm quote by $5/month but I felt very comfortable with Rylan and decided to leave Geico after almost 10 years. I also like the idea of having someone local should I ever need their services."
We responded:
"Ed, thank you so much for your thoughtful review! We’re grateful you gave our team the opportunity to help with your auto and renters insurance needs. We’re especially happy to hear Rylan provided such a professional and comfortable experience throughout the process. Building relationships and being a trusted local resource for our customers is something we truly value. We appreciate you choosing our agency after so many years with your previous carrier, and we look forward to being here whenever you need us!"
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Vanessa Byerly

May 16, 2026

5  out of  5
rating by Vanessa Byerly
"The absolute best! Thank you Sierra and the amazing staff at Brandi Mark State Farm!"
We responded:
"Thank you, Vanessa!! "
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Patrice Stratton

May 14, 2026

5  out of  5
rating by Patrice Stratton
"I have been with State Farm for many years. We are using them for my business autos, personal autos, home and life insurance. Brandi and her team have been helping me with all my policies for a few years now since my previous agent retired. They are friendly and professional."
We responded:
"Patrice,

Thank you for your continued trust and support over the years! We’re so grateful to help with your business, auto, home, and life insurance needs. It means a lot that you’ve had a positive experience with our team, and we look forward to being here for you for many years to come! - Brandi & Team #BMSF"
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Virginia Speiser

May 14, 2026

5  out of  5
rating by Virginia Speiser
"I went to State Farm with a friend. After she was done with her business with them I spoke to a representative. He was able to get me a better price on my car insurance and also renter’s insurance cheaper than what I was paying at another insurance company. I was so thankful and they were so friendly. I left a very happy customer."
We responded:
"We LOVE this review! So glad that Rylan was able to speak with you and help you move over to our office while you were here! Thank you for choosing us and WELCOME to Brandi Mark State Farm! "
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tom stimler

May 14, 2026

5  out of  5
rating by tom stimler
"They are the best!"
We responded:
"Thank you, Tom!! We are always working hard to provide our customers the best service possible. We appreciate you!! "
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Robert Kean

May 13, 2026

5  out of  5
rating by Robert Kean
"I am searching for new insurance for the near future and Kat was more than helpful in informing me of options they provide that excel my current insurance. 10/10 customer service and education. You will be hearing from me soon! Thanks Kat!"
We responded:
"Thank you so much for the kind words! We’re thrilled Kat was able to provide helpful guidance and educate you on your options. We believe insurance should come with great service and clear explanations, so this means a lot to our team. We look forward to helping you when you’re ready! - Brandi & Team #BMSF"
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Daniel Wassenaar

May 13, 2026

5  out of  5
rating by Daniel Wassenaar
"Easily the best experience I've had with insurance, I contacted Kat and she had everything done and in my email within 15 minutes, and I saved almost 100 dollars a month. I had one issue with documents and a simple text fixed everything. A+ experience."
We responded:
"Thank you so much for the awesome review! We’re so happy Kat was able to make everything quick and easy for you — and saving almost $100 a month is a huge win! We know insurance can sometimes feel stressful, so we love hearing that a quick text and great service made the process smooth. We truly appreciate you sharing your experience! - Brandi & Team #BMSF"
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Kelly Allsup

May 13, 2026

5  out of  5
rating by Kelly Allsup
"Kat Eaton is amazing. Highly recommend this State Farm agent. She knows her stuff, very helpful, all around great. Thank you."
We responded:
"Thank you so much, Kelly! We truly appreciate your kind words and recommendation. Kat does an amazing job taking care of our customers, and we’re so glad she was able to help you. We’ll be sure to share this with her — thank you again for your support! - Brandi & Team #BMSF"
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Chaz Daly

May 13, 2026

5  out of  5
rating by Chaz Daly
"Sierra was extremely helpful - completely answered all my questions and got me the best quote possible, explaining coverages every step of the way. This local office has great customer service!"
We responded:
"Thank you so much for the kind review! We’re so glad Sierra was able to answer all your questions, explain the coverages clearly, and help find the best quote for you. Great customer service and making sure our customers feel informed is what we strive for every day. We truly appreciate your support of our local office! - Brandi Mark & Team"