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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alion Lutaj

July 30, 2025

5  out of  5
rating by Alion Lutaj
"Melinda was great at helping us get insurance for our cars."
We responded:
"We are so happy you joined us, Alion! Thank you for your time in leaving this review! "
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Doug Van Der Mallie

July 29, 2025

5  out of  5
rating by Doug Van Der Mallie
"Everyone in the office was very professional and took care of my needs in a timely fashion. I was very pleased with my visit."
We responded:
"Thanks Doug! We appreciate the kind words and are glad we could make your visit enjoyable! "
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Rosa

July 24, 2025

5  out of  5
rating by Rosa
"Excellent costumer service"
We responded:
"Thank you, Rosa!! "
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jessica Kelly

July 21, 2025

5  out of  5
rating by jessica Kelly
"First spoke with Carrie then got my insurance plan finalized today with Megan. Both were super professional and friendly, answered any questions I had. Thank you !"
We responded:
"Thank you for the review, Jessica! Kari and Megan have both been with State Farm for many years and add tons of experience to our agency. We are fortunate to have this dynamic duo! Thank you for your review. We appreciate your business! "
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Beth Holley

July 18, 2025

5  out of  5
rating by Beth Holley
"I have been with State Farm for years. The staff at Brandy Mark is helpful and pleasant. I recently spoke with Sierra and she was wonderful. I highly recommend them."
We responded:
"Thank you, Beth! We’re so grateful for your loyalty and kind recommendation. It’s wonderful to hear Sierra provided such a great experience—we’re lucky to have her on our team!"
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Bill

July 17, 2025

5  out of  5
rating by Bill
"What a great phone call. The Rep that answered my phone call was Sierra. She got all my info so fast it was almost as if she knew I was going to call. She was very professional and pleasant. She took care of my problem quickly. I highly recommend Brandy Marks Insurance, all their reps are great. If you happen to get Sierra, you got the best. Bill Fodor"
We responded:
"Thank you so much, Bill! We’re thrilled to hear Sierra took such great care of you. Your kind words mean a lot to our team, and we’re grateful for your recommendation and support!"
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Virginia Speiser

July 11, 2025

5  out of  5
rating by Virginia Speiser
"I went to State Farm with a friend. After she was done with her business with them I spoke to a representative. He was able to get me a better price on my car insurance and also renter’s insurance cheaper than what I was paying at another insurance company. I was so thankful and they were so friendly. I left a very happy customer."
We responded:
"We LOVE this review! So glad that Rylan was able to speak with you and help you move over to our office while you were here! Thank you for choosing us and WELCOME to Brandi Mark State Farm! "
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Laurie Bryan

July 11, 2025

5  out of  5
rating by Laurie Bryan
"I truly enjoyed speaking with Sierra! She is very friendly, personable, patient, and so very helpful. She answered all of my questions promptly, and is really just a joy to speak with, she's an extremely pleasant person! Highly recommend Brandi Mark's State Farm Insurance Agency, the customer service cannot be beat!"
We responded:
"Thank you, Laurie! We’re so happy to hear how much you enjoyed working with Sierra. She brings such warmth and care to every conversation. We truly appreciate your thoughtful words and support!"
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Nick Synth

July 8, 2025

5  out of  5
rating by Nick Synth
"Personable, quick, and to the point. No beating around the bush. She was speedy and informative."
We responded:
"Thank you for your five star review, Nick! "
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Eric Crowley

July 7, 2025

5  out of  5
rating by Eric Crowley
"Megan was so helpful and patient through the transition of policies for multiple vehicles as well as homeowners insurance. She was able to save us almost $400 per year! I will never leave Brando Marks State Farm as long as we continue to have such excellent service!!! Kudos and thank you all so much. Eric Crowley"
We responded:
"Welcome to State Farm, Eric! Thank you for making the switch. We are happy to hear that you are pleased with your experience and look forward to working with you further! Referrals and Google reviews help us grow and are appreciated so much. Thank you! "
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Luis Gonzalez

June 27, 2025

5  out of  5
rating by Luis Gonzalez
"I had a great experience with State Farm thanks to Sierra! She was extremely helpful, patient, and kind while assisting me with making a payment. The process was super quick and easy because of her. It’s always refreshing to speak with someone so professional and friendly. Thank you, Sierra, for your excellent customer service"
We responded:
"Thank you for your kind review of Sierra! She works hard to provide excellent service to our customers and we are thankful to have her as part of our team. We appreciate your business, Mr. Gonzalez! "
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Annie Foley

June 18, 2025

5  out of  5
rating by Annie Foley
"Sierra was a pleasure to talk to over the phone to make an adjustment on my account!"
We responded:
"Thank you for taking a few moments to highlight Sierra! We are thankful for customers like you! "
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Chris E

June 12, 2025

5  out of  5
rating by Chris E
"Now this is how an insurance company should be ! Great experience adding an insurance policy and the gentleman I talked to was super helpful and saved me a ridiculous amount of money on car insurance. I couldn't be happier ! Five stars all around !"
We responded:
"Thank you for your review, Chris! Rylan will be extremely happy to hear you had such a great experience. We know you have a lot of choices out there and we appreciate you choosing us! "
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Tony Campbell

June 6, 2025

5  out of  5
rating by Tony Campbell
"Brandi is awesome. She reached out to us to make sure she answered any questions or concerns that we had. Glad we made the switch from Geico."
We responded:
"We are so excited to have you join our agency! Thank you for the kind words. "
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Mia Zamora

June 1, 2025

5  out of  5
rating by Mia Zamora
"Kaylee was so patient, informative, and kind while we were switching our insurance between states! Thank you!"
We responded:
"Welcome to our office, Mia! We hope you love it in Florida. Thank you for your business and for highlighting Kaylee! "
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Heather West

May 31, 2025

5  out of  5
rating by Heather West
"We recently switched to using Brandi and her team. They’ve been great to work with. Super friendly and helpful. They were able to get us better rates on our car insurance with two teen drivers."
We responded:
"Heather, we are so thankful you trusted us and made the switch! We know that you have tons of options out there and feel honored to be your insurance provider! "
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Brian Peeples

May 31, 2025

5  out of  5
rating by Brian Peeples
"Great customer service!"
We responded:
"Thank you, Brian!! We appreciate your business! "
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Sandra Vogel

May 30, 2025

5  out of  5
rating by Sandra Vogel
"Brandi Mark State Farm truly goes above and beyond. They don’t just sell insurance—they take the time to walk you through your options and make sure you actually understand your coverage. I really appreciated their personalized approach and how easy they made the whole process. You can tell their mission really is to help people, and it shows in everything they do. Highly recommend if you’re looking for insurance that’s tailored to you, with a team that genuinely cares!"
We responded:
"Highly appreciated review, Sandra! Thank you for highlighting our desire to help people understand what they have and make informed decisions. Insurance doesn’t have to be hard, you just have to have the right agent! "
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Ashly Waidler

May 30, 2025

5  out of  5
rating by Ashly Waidler
"I absolutely love Brandi and cannot express how wonderful she is! She is kind, patient, and takes the time to talk through your exact needs. She is passionate about helping people and it shows in everything she does!"
We responded:
"Thank you, Ashly! This review puts a smile on my face. Educating customers is my passion and I’m so thankful to you for recognizing this. "
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Cissy Kilpatrick

May 29, 2025

5  out of  5
rating by Cissy Kilpatrick
"I’ve dealt with both Kaylee for personal auto & Kat for our commercial liability and both experiences have been great! Both ladies gave excellent customer service & everyone I’ve spoken to in the office has been super friendly & polite."
We responded:
"Cissy! Thank you, both for your business AND this review. Kat & Kaylee are rockstars and I’m so happy to hear that you had a great experience with both of them! Thank you for choosing us for your insurance needs! "
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Janet Tyson

May 21, 2025

5  out of  5
rating by Janet Tyson
"All of the staff at Brandi Marks have been most helpful and engaging. I would highly recommend them."
We responded:
"Thank you for the kudos, Janet! Very kind of you to take the time to leave a review. "
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Julianne Causey

May 16, 2025

5  out of  5
rating by Julianne Causey
"Sierra was very helpful"
We responded:
"Thank you for taking a moment to highlight Sierra and for trusting us with your insurance! "
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Aaron & Tonya Bass

May 16, 2025

5  out of  5
rating by Aaron & Tonya Bass
"Sierra was very professional and was very helpful."
We responded:
"Thank you for highlighting Sierra! We appreciate you and hope you have a wonderful weekend! "
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Tracy Moore

May 15, 2025

5  out of  5
rating by Tracy Moore
"Malinda Lewis was excellent to work with, I saved 81$ a month and got better coverage 👏"
We responded:
"Love this! Giving great service is our goal and saving money is always a nice bonus! Thank you for your review, Tracy! Welcome to Brandi Mark State Farm! "
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tasha hall

May 8, 2025

5  out of  5
rating by tasha hall
"It was a great experience working with Katheryenne aka Kat very sweet and helpful and The peace of knowing if I have any concerns I’m able. To contact her directly 🙂 is phenomenal"
We responded:
"Thank you, Tasha! Yes, Kat is always available if needed. She’s been with us for almost 6 years and we are so thankful she continues to take great care of our customers. Thank you for your review! We appreciate your business! "