State Farm® Insurance Agent Brandi Mark
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Anna
October 21, 2025
1
out of
5
rating by Anna
"Please be aware of their price changes in the app, make sure they are updated by you, thank you!"
We responded:
"Good morning, Anna. While we always appreciate reviews, we would love feedback as to why we received a one star. As you can see from the hundreds of five star reviews we have, our commitment to exceptional service is a priority. We would love to know what happened to make you feel as if you received less than stellar service. A review of our book of business does not show an Anna and I see this is a newer profile with no other reviews. If you go by a different name and do not wish to have your information public, you can call the office and speak with me directly. If you are a customer of a different office, please contact their office directly and kindly remove your review as this is directly tied to my agency only. 904-551-1643 Brandi Mark, Agent "
Gary Prim
October 21, 2025
5
out of
5
rating by Gary Prim
"Very helpful."
We responded:
"Thank you for your 5 star ⭐️ review! "
John Whitney
October 21, 2025
5
out of
5
rating by John Whitney
"Kat was awesome getting me a policy keep up the good work"
David Schneider
October 9, 2025
5
out of
5
rating by David Schneider
"We have our home and 5 cars insured with Brandi and her team. I can always count on Kat to make my insurance transactions as smooth as possible. Super friendly and knowledgeable about State Farm’s offerings. Thanks again Brandi and team."
We responded:
"Thank you for your kind words, David! We hope to always provide this level of service and are so thankful that you trust us for your insurance needs! "
Jayleen Williams
October 9, 2025
3
out of
5
rating by Jayleen Williams
"Please stop calling me"
We responded:
" Jayleen, Upon looking in our system, we do not show your name. Please call our office at 904.551.1643 so that we can take care of this for you. Thank you! Jayleen, We will review our system and look for your profile to add you to the do not call list. Our goal is to do business with people who want to do business with us so we apologize for reaching out if you are not interested in our services. We appreciate your review. Thank you!"
Ed Mattocks
October 1, 2025
5
out of
5
rating by Ed Mattocks
"Just spoke with Megan about my account. She is a fresh breeze blowing in comparison to my last agent....whew!"
We responded:
"Thank you for taking the time to highlight Megan! She is a delight to work with. We appreciate this review and your business! "
Alion Lutaj
July 30, 2025
5
out of
5
rating by Alion Lutaj
"Melinda was great at helping us get insurance for our cars."
We responded:
"We are so happy you joined us, Alion! Thank you for your time in leaving this review! "
Doug Van Der Mallie
July 29, 2025
5
out of
5
rating by Doug Van Der Mallie
"Everyone in the office was very professional and took care of my needs in a timely fashion. I was very pleased with my visit."
We responded:
"Thanks Doug! We appreciate the kind words and are glad we could make your visit enjoyable! "
Rosa
July 24, 2025
5
out of
5
rating by Rosa
"Excellent costumer service"
We responded:
"Thank you, Rosa!! "
jessica Kelly
July 21, 2025
5
out of
5
rating by jessica Kelly
"First spoke with Carrie then got my insurance plan finalized today with Megan. Both were super professional and friendly, answered any questions I had. Thank you !"
We responded:
"Thank you for the review, Jessica! Kari and Megan have both been with State Farm for many years and add tons of experience to our agency. We are fortunate to have this dynamic duo! Thank you for your review. We appreciate your business! "
Beth Holley
July 18, 2025
5
out of
5
rating by Beth Holley
"I have been with State Farm for years. The staff at Brandy Mark is helpful and pleasant. I recently spoke with Sierra and she was wonderful. I highly recommend them."
We responded:
"Thank you, Beth! We’re so grateful for your loyalty and kind recommendation. It’s wonderful to hear Sierra provided such a great experience—we’re lucky to have her on our team!"
Bill
July 17, 2025
5
out of
5
rating by Bill
"What a great phone call. The Rep that answered my phone call was Sierra. She got all my info so fast it was almost as if she knew I was going to call. She was very professional and pleasant. She took care of my problem quickly. I highly recommend Brandy Marks Insurance, all their reps are great. If you happen to get Sierra, you got the best. Bill Fodor"
We responded:
"Thank you so much, Bill! We’re thrilled to hear Sierra took such great care of you. Your kind words mean a lot to our team, and we’re grateful for your recommendation and support!"
Virginia Speiser
July 11, 2025
5
out of
5
rating by Virginia Speiser
"I went to State Farm with a friend. After she was done with her business with them I spoke to a representative. He was able to get me a better price on my car insurance and also renter’s insurance cheaper than what I was paying at another insurance company. I was so thankful and they were so friendly. I left a very happy customer."
We responded:
"We LOVE this review! So glad that Rylan was able to speak with you and help you move over to our office while you were here! Thank you for choosing us and WELCOME to Brandi Mark State Farm! "
Laurie Bryan
July 11, 2025
5
out of
5
rating by Laurie Bryan
"I truly enjoyed speaking with Sierra! She is very friendly, personable, patient, and so very helpful. She answered all of my questions promptly, and is really just a joy to speak with, she's an extremely pleasant person! Highly recommend Brandi Mark's State Farm Insurance Agency, the customer service cannot be beat!"
We responded:
"Thank you, Laurie! We’re so happy to hear how much you enjoyed working with Sierra. She brings such warmth and care to every conversation. We truly appreciate your thoughtful words and support!"
Nick Synth
July 8, 2025
5
out of
5
rating by Nick Synth
"Personable, quick, and to the point. No beating around the bush. She was speedy and informative."
We responded:
"Thank you for your five star review, Nick! "
Eric Crowley
July 7, 2025
5
out of
5
rating by Eric Crowley
"Megan was so helpful and patient through the transition of policies for multiple vehicles as well as homeowners insurance. She was able to save us almost $400 per year! I will never leave Brando Marks State Farm as long as we continue to have such excellent service!!! Kudos and thank you all so much. Eric Crowley"
We responded:
"Welcome to State Farm, Eric! Thank you for making the switch. We are happy to hear that you are pleased with your experience and look forward to working with you further! Referrals and Google reviews help us grow and are appreciated so much. Thank you! "
Luis Gonzalez
June 27, 2025
5
out of
5
rating by Luis Gonzalez
"I had a great experience with State Farm thanks to Sierra! She was extremely helpful, patient, and kind while assisting me with making a payment. The process was super quick and easy because of her. It’s always refreshing to speak with someone so professional and friendly. Thank you, Sierra, for your excellent customer service"
We responded:
"Thank you for your kind review of Sierra! She works hard to provide excellent service to our customers and we are thankful to have her as part of our team. We appreciate your business, Mr. Gonzalez! "
Annie Foley
June 18, 2025
5
out of
5
rating by Annie Foley
"Sierra was a pleasure to talk to over the phone to make an adjustment on my account!"
We responded:
"Thank you for taking a few moments to highlight Sierra! We are thankful for customers like you! "
Chris E
June 12, 2025
5
out of
5
rating by Chris E
"Now this is how an insurance company should be ! Great experience adding an insurance policy and the gentleman I talked to was super helpful and saved me a ridiculous amount of money on car insurance. I couldn't be happier ! Five stars all around !"
We responded:
"Thank you for your review, Chris! Rylan will be extremely happy to hear you had such a great experience. We know you have a lot of choices out there and we appreciate you choosing us! "
Tony Campbell
June 6, 2025
5
out of
5
rating by Tony Campbell
"Brandi is awesome. She reached out to us to make sure she answered any questions or concerns that we had. Glad we made the switch from Geico."
We responded:
"We are so excited to have you join our agency! Thank you for the kind words. "
Mia Zamora
June 1, 2025
5
out of
5
rating by Mia Zamora
"Kaylee was so patient, informative, and kind while we were switching our insurance between states! Thank you!"
We responded:
"Welcome to our office, Mia! We hope you love it in Florida. Thank you for your business and for highlighting Kaylee! "
Heather West
May 31, 2025
5
out of
5
rating by Heather West
"We recently switched to using Brandi and her team. They’ve been great to work with. Super friendly and helpful. They were able to get us better rates on our car insurance with two teen drivers."
We responded:
"Heather, we are so thankful you trusted us and made the switch! We know that you have tons of options out there and feel honored to be your insurance provider! "
Brian Peeples
May 31, 2025
5
out of
5
rating by Brian Peeples
"Great customer service!"
We responded:
"Thank you, Brian!! We appreciate your business! "
Sandra Vogel
May 30, 2025
5
out of
5
rating by Sandra Vogel
"Brandi Mark State Farm truly goes above and beyond. They don’t just sell insurance—they take the time to walk you through your options and make sure you actually understand your coverage. I really appreciated their personalized approach and how easy they made the whole process. You can tell their mission really is to help people, and it shows in everything they do. Highly recommend if you’re looking for insurance that’s tailored to you, with a team that genuinely cares!"
We responded:
"Highly appreciated review, Sandra! Thank you for highlighting our desire to help people understand what they have and make informed decisions. Insurance doesn’t have to be hard, you just have to have the right agent! "
Ashly Waidler
May 30, 2025
5
out of
5
rating by Ashly Waidler
"I absolutely love Brandi and cannot express how wonderful she is! She is kind, patient, and takes the time to talk through your exact needs. She is passionate about helping people and it shows in everything she does!"
We responded:
"Thank you, Ashly! This review puts a smile on my face. Educating customers is my passion and I’m so thankful to you for recognizing this. "