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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chris E

Chris E

June 12, 2025

5  out of  5
rating by Chris E
"Now this is how an insurance company should be ! Great experience adding an insurance policy and the gentleman I talked to was super helpful and saved me a ridiculous amount of money on car insurance. I couldn't be happier ! Five stars all around !"
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Tony Campbell

June 6, 2025

5  out of  5
rating by Tony Campbell
"Brandi is awesome. She reached out to us to make sure she answered any questions or concerns that we had. Glad we made the switch from Geico."
We responded:
"We are so excited to have you join our agency! Thank you for the kind words. "
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Mia Zamora

June 1, 2025

5  out of  5
rating by Mia Zamora
"Kaylee was so patient, informative, and kind while we were switching our insurance between states! Thank you!"
We responded:
"Welcome to our office, Mia! We hope you love it in Florida. Thank you for your business and for highlighting Kaylee! "
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Heather West

May 31, 2025

5  out of  5
rating by Heather West
"We recently switched to using Brandi and her team. They’ve been great to work with. Super friendly and helpful. They were able to get us better rates on our car insurance with two teen drivers."
We responded:
"Heather, we are so thankful you trusted us and made the switch! We know that you have tons of options out there and feel honored to be your insurance provider! "
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Brian Peeples

May 31, 2025

5  out of  5
rating by Brian Peeples
"Great customer service!"
We responded:
"Thank you, Brian!! We appreciate your business! "
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Sandra Vogel

May 30, 2025

5  out of  5
rating by Sandra Vogel
"Brandi Mark State Farm truly goes above and beyond. They don’t just sell insurance—they take the time to walk you through your options and make sure you actually understand your coverage. I really appreciated their personalized approach and how easy they made the whole process. You can tell their mission really is to help people, and it shows in everything they do. Highly recommend if you’re looking for insurance that’s tailored to you, with a team that genuinely cares!"
We responded:
"Highly appreciated review, Sandra! Thank you for highlighting our desire to help people understand what they have and make informed decisions. Insurance doesn’t have to be hard, you just have to have the right agent! "
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Ashly Waidler

May 30, 2025

5  out of  5
rating by Ashly Waidler
"I absolutely love Brandi and cannot express how wonderful she is! She is kind, patient, and takes the time to talk through your exact needs. She is passionate about helping people and it shows in everything she does!"
We responded:
"Thank you, Ashly! This review puts a smile on my face. Educating customers is my passion and I’m so thankful to you for recognizing this. "
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Cissy Kilpatrick

May 29, 2025

5  out of  5
rating by Cissy Kilpatrick
"I’ve dealt with both Kaylee for personal auto & Kat for our commercial liability and both experiences have been great! Both ladies gave excellent customer service & everyone I’ve spoken to in the office has been super friendly & polite."
We responded:
"Cissy! Thank you, both for your business AND this review. Kat & Kaylee are rockstars and I’m so happy to hear that you had a great experience with both of them! Thank you for choosing us for your insurance needs! "
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Janet Tyson

May 21, 2025

5  out of  5
rating by Janet Tyson
"All of the staff at Brandi Marks have been most helpful and engaging. I would highly recommend them."
We responded:
"Thank you for the kudos, Janet! Very kind of you to take the time to leave a review. "
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Julianne Causey

May 16, 2025

5  out of  5
rating by Julianne Causey
"Sierra was very helpful"
We responded:
"Thank you for taking a moment to highlight Sierra and for trusting us with your insurance! "
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Aaron & Tonya Bass

May 16, 2025

5  out of  5
rating by Aaron & Tonya Bass
"Sierra was very professional and was very helpful."
We responded:
"Thank you for highlighting Sierra! We appreciate you and hope you have a wonderful weekend! "
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Tracy Moore

May 15, 2025

5  out of  5
rating by Tracy Moore
"Malinda Lewis was excellent to work with, I saved 81$ a month and got better coverage 👏"
We responded:
"Love this! Giving great service is our goal and saving money is always a nice bonus! Thank you for your review, Tracy! Welcome to Brandi Mark State Farm! "
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tasha hall

May 8, 2025

5  out of  5
rating by tasha hall
"It was a great experience working with Katheryenne aka Kat very sweet and helpful and The peace of knowing if I have any concerns I’m able. To contact her directly 🙂 is phenomenal"
We responded:
"Thank you, Tasha! Yes, Kat is always available if needed. She’s been with us for almost 6 years and we are so thankful she continues to take great care of our customers. Thank you for your review! We appreciate your business! "
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Michelle Porter

May 7, 2025

5  out of  5
rating by Michelle Porter
"Melinda is a beautiful soul! Thank you for your assistance and sharing your joy with the world! Keep shining! 💜💙"
We responded:
"Love this review! Thank you for highlighting Malinda, Michelle! We are thankful for you and this review! "
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Araceli Snoddy

May 6, 2025

5  out of  5
rating by Araceli Snoddy
"Kat always been great. And very helpful."
We responded:
"Thank you Araceli! We are thankful you choose us! "
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Jackie Mcrea

May 2, 2025

5  out of  5
rating by Jackie Mcrea
"everyone at this office are friendly, informative and you can tell they appreciate and enjoy their jobs. I spoke to Kat today and Malinda called and helped me change my insurance originally a couple of weeks ago. 😊"
We responded:
"We appreciate your business, Jackie! Thank you for highlighting our employees and continuing to trust us with your insurance needs."
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Tony Robinson

May 2, 2025

5  out of  5
rating by Tony Robinson
"I've spoken with Brandi several and EVERY SINGLE time she makes us feel so warm and welcome. Her personality goes above and beyond to the call of customer service."
We responded:
"Thank you, Tony!! We are delighted to hear that you enjoy your interactions with our office and appreciate the five star review! "
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Anita Robinson

May 2, 2025

5  out of  5
rating by Anita Robinson
"Brandi has been fantastic. She's always keeping us up to date and making sure that if we have any concerns she is there to answer them."
We responded:
"Thank you for your business and these kind words, Anita! We pride ourselves on superior customer service and are so happy to hear that you are getting that when contacting our office! We appreciate you! "
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William Warner

May 1, 2025

5  out of  5
rating by William Warner
"Very quick thorough and helpful"
We responded:
"Thank you for your FIVE star review and kind words! "
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Alfred Lorja

May 1, 2025

5  out of  5
rating by Alfred Lorja
"Kari Kepler is very helpful, and she does her best to help you out. She helps answer all my questions that I have. She is very responsive and always helps with any issues. She’s ready to answer any call I have."
We responded:
"Thank you, Alfred! I know Kari thoroughly enjoys working with you and appreciates your kind words. She pours everything she has into our office and we are so thankful to have her. We appreciate your continued business! "
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Anthony Malinconico

April 30, 2025

5  out of  5
rating by Anthony Malinconico
"Kari at Brandi Marks State Farm insurance agency on Old St Augustine Road is my agent and she is a pro at her job. The whole office is full of pros at what they do. Main reason I do business with Kari is she is understanding and works hard at getting you all your answers to your questions and best prices out there. I recommend them to anyone looking for a good insurance agent."
We responded:
"We are so thankful that you’ve been our customer over the years! Thank you for the review and we love the added picture of the office!"
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Maranda Chaffee

April 30, 2025

5  out of  5
rating by Maranda Chaffee
"Rylan was an amazing help and answered any and all questions I had. He was greT"
We responded:
"Thank you, Maranda!! Rylan works so hard to provide excellent service. We appreciate you taking time to highlight him! Thank you for choosing our agency!!"
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Chris Boortz

April 30, 2025

5  out of  5
rating by Chris Boortz
"Sierra answered the phone at lightning speed (relatively) and was very cordial. The interaction was pleasant and accomplished what needed to be done."
We responded:
"Love this review, Chris! Thank you for taking time out of your day to give kudos to Sierra! We appreciate you! "
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Leonard Crowder

April 30, 2025

5  out of  5
rating by Leonard Crowder
"Sierra Ruppel helped brighten my day with with being caring and kind. Got what I needed done quickly and efficiently."
We responded:
"Thank you for the five star review! "
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D Gustin

April 30, 2025

5  out of  5
rating by D Gustin
"Sidney helped me understand how I can get better coverage for a great value. Thanks!"
We responded:
"Welcome to State Farm, David! We are so glad to hear that you were happy with the service Sydney provided! We appreciate you and the time you took to give us a positive review!"